OnBase System Engineers
Summary of Opportunity
Our Client has an immediate need for OnBase Systems Engineers for an ongoing contract . This individual will provide subject matter expertise for technical guidance, training and direction with a team of development professionals.
Skills and Experience Required:
OnBase server administration and support for various enterprise functions.
3+ years’ experience with OnBase Workflow or Workview
Understanding of workflow, queues, transitions, API interfaces, and complex business solutions
Ability to take complex business requirements and translate it into working solutions
Provide technical guidance, training and work direction to less experienced engineers
Develop new program, systems and/or computing infrastructure
Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
Lead service support activities and initiatives
Lead or work on the company’s most complex projects
Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members
Coordinate vendor relationships and commitments on project involvement/deliverables
Design and implement systematic approaches and alternatives
Conduct preliminary studies to define needs and determine feasibility
Confer with clients and analyze business/functional requirements.
Develop procedures for moving program changes, enhancements, etc. into IT production processing
Understand and relate business/functional requirements to application/infrastructure requirements
Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services
Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers
Identify and lead, as assigned, resources and communications to facilitate work completion
Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities
Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
Represent IT in project and/or business meeting and engagements
Lead conference calls or visits with vendors/third parties
Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures.